--Commitment to Quality
People are the ultimate determinate of the quality in any business. Just as you should rightly demand a business partner dedicated to your industry and possessing a long term vision for its own future, so to; have we developed our team based exclusively on the type of full-time, career minded people who are best able to understand and fulfill your needs. We’re proud of our technology. We stand behind our process. We are our people!
--Customer
Focus
We have many team members at BIG Inventory, but ultimately the most
important team any of them will be a member of is yours. When we begin
working on a project for you, whatever goals you have for the project
become the goals of the entire team, not just your employees.
Inventories are completed, deliverables are provided, analytics are
generated, but no project with as wide reaching implications as a
physical inventory is ever really finished. With this in mind, all of
BIG Inventory’s projects include expected followup services at no
additional charge and, of course, your BIG team members are always
available to provide additional services as needed.
--Forward
Thinking
We’re told that, “those who fail to learn from the mistakes of history
are doomed to repeat them,” but it is also true that those who fail to
embrace the future will soon fade into the past. Core principals remain
the same, but the world moves onward. At BIG Inventory we are ever
mindful of the evolving needs of our customers and constant advances in
technology and changes in the regulatory environment in which you
operate. We constantly reassess everything we do, adapting to the
future and doing things as they should be done, not just as they have
always been done.
Chicken, meet egg. As part of our commitment to embracing the future,
BIG Inventory never stops development of either software or hardware.
Every day customers present new challenges and we improve our systems
to meet them. But we don’t just sit around waiting for new requirements
to come to us, we regularly deploy new technology to our teams before
any customer need arises. This may result in new services becoming
available or it may simply serve as an additional benefit to using our
existing services.
Some would say that you should continue to use outdated technologies
(e.g. audio recorders, count sheets, glorified spreadsheets, etc.)
until the customer demands more. That is, to put it mildly,
short-sighted. To put it somewhat less charitably, taking an inventory
using anything but the latest technology amounts to selling a very
expensive placebo. While the placebo effect may be medically sound, it
doesn’t do much to improve supply chain efficiency or impress the
financial auditors.